Please accept this email as notification of Planned Engineering Works being carried out by the network carrier, which could affect your broadband circuits.
Duration:
Start time: 17/02/2026 00:01
End time: 17/02/2026 06:00
Tasks:
The maintenance is required so that the carrier can complete a Timos upgrade within their network.
Service Impact:
These works will impact provider links serving one of our LACs in the Kilburn DC. As such, the works will only impact ADSL, FTTC and FTTP circuits. Any services authenticating on this link will drop but will re-authenticate on the remaining LACs. Unfortunately, due to the dynamic nature of sessions, it will not be possible to confirm exactly which connections will be affected.
We apologise for any inconvenience caused.
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